If you offer payment acceptance services

We orchestrate the interactions behind those services

Your merchants expect the best features delivered in a seamless experience

But the best features come from a complex, ever-changing set of technology solutions and partners

So, how do we bring all this together for you and your merchants?

We assemble the best technology solutions

and we organise the complexity

into a smooth end-to-end experience

Whether you’re a bank, fintech, retailer or a fuel retailer...

...we create a bespoke package of services that are proven in your industry and tuned to your business.

We don’t fit you into a box, 
we package for your specific needs

We add value with a merchant portal, auto recon and much more

Our connectivity is always on - load shedding or not

We look after your end-to-end experience

We look after your merchant's end-to-end experience

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Device distribution options

Merchants get the most relevant device from our wide catalogue with embedded customisable software to suit your brand and their needs.

Frictionless setup

Seamless onboarding with options for remote or personal support.

All the ways to get paid

Card, cash, split bills, QR codes and more - we handle all the ways to pay plus value-added services to drive merchant income.

Tailored support

Whether remote or in-person, our support team package will suit your cost structure and your merchant’s need to keep trading.

Full lifecycle growth

We support the full customer lifecycle, offering merchants the latest device and service upgrades as they grow.

How do we create this end-to-end experience for your merchant?

By connecting just the right combination of partners

Infrastructure

GSM connectivity (Single SIM, dual SIM and Roaming)

Fixed line connectivity

Wi-Fi connectivity

Blended APN

Sim management portal

"Always on" connectivity solutions

Payment network management

Device location based services

Device performance monitoring

Lifecycle Management

Helpdesk

Remote technical support

In-field technical support

Device lifecycle management

Supply chain management

B2B2C courier services

Merchant authentication

Voice merchant onboarding

Merchant training

Software

Real time device activation

Digital merchant onboarding

Application programming interface

Card present payment application

Payment aggregator platform

Payment switch (open banking; multi acquiring)

SoftPOS software

Cross-border remittances

Alternate payment acceptance (QR, digital wallets, mobile money, vouchers, loyalty, USSD)

Split bill payment processing

VAS vending (11), VAS lending (4)

Accounting and reconciliation

Automated settlement

Fraud and risk management

Remote cash-up and refund capability

Multi-tenancy management

Terminal estate management

Merchant portal

Merchant data analytics

Agri vouchering

Fuel solutions

Hardware

Pos terminals (micro-segment selection)

POS accessories

Routers

Why XLink as connector?

It’s how we started

Connection

We started out by providing secure payment networks for financial services providers

Customer support

We have a full service call centre, providing support on behalf of payment services providers to all merchants

Field services

We supplement our support services by including field services to manage and service devices in the field

Devices

We’ve leveraged our experience in field services to expand our device catalogue, so that we can offer each merchant exactly the right device

Software

We have an ever expanding software-as-a-service suite for modular integrated payment solutions

VAS

We stay on top of innovation in value-added services and continually add them to our growing ecosystem

And connection is still at the heart of what we do

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